NIC Wins Prestigious European Cleaning & Hygiene Award for Investment in Training and Development

NIC is proud to announce that it has been awarded the European Cleaning & Hygiene Award 2025 for Investment in Training and Development.

The European Cleaning & Hygiene Awards are the only pan-European programme recognising excellence in the professional cleaning sector. The accolade celebrates businesses that are raising standards, innovating in workforce development, and driving positive change across the industry.

For NIC, this recognition marks a significant milestone as the only employer-provider of apprenticeships within the cleaning and hygiene sector. It underscores the company’s commitment to building careers, investing in people, and setting new benchmarks for professional training.

Through pioneering apprenticeship schemes and robust training initiatives, NIC has empowered employees at every level of the business to expand their skills, achieve qualifications, and develop meaningful long-term careers in the industry.

Laura Sterling, Chief People Officer at NIC Group, commented:

“This award is such a proud moment for us! It celebrates all the incredible work that’s gone into building our apprenticeship and training programmes. From our brilliant tutors, who teach day in and day out in the field, to our management teams who guide and support their students, and of course to our amazing apprentices across the company – thank you all for being such an important part of this journey. This achievement belongs to you.”

Paul Castle, National Sales Director at NIC Group, added:

“We are extremely proud that NIC has been recognised for something that truly differentiates us within the cleaning industry. No other organisation in our sector is delivering apprenticeships of this kind, and it represents a real step change for both the industry and everyone at NIC.”

This award reflects NIC’s people-first culture and its belief that investment in skills is investment in the future. By championing apprenticeships and structured training, the company is not only supporting individual career development but also helping to raise industry-wide standards and transform perceptions of careers in cleaning and hygiene.

NIC remains committed to leading the way in professional training and development, ensuring that its workforce of today and tomorrow are equipped with the skills, confidence, and qualifications to succeed.

Sectors

Car Showrooms and Dealerships

NIC understand the importance of the buying experience to your clients and that the highest level of service will best reflect the quality of your vehicles.

Distribution and Logistics

We understand the importance of distribution within the retail supply chain. This industry demands a special level of service that often involves precision time-tabling and the highest standards of hygiene.

Education

NIC has a long-standing history within the education sector. With our extensive experience, we understand the requirements of service delivery to schools both during term-time and holiday periods.

Offices

NIC fully understand the importance of providing your staff with a clean, well-maintained and safe working environment.

Retail

NIC recognise the importance of perception and the customer experience to our clients. In such a fast-paced environment as retail first impressions really do count.

Medical

We understand that infection control, hygiene and cleanliness are paramount to the Healthcare Sector’s service delivery.

Events and Stadia

Customer satisfaction and perception is at the heart of a positive experience at an event or stadium attraction.

Hospitality

The Hospitality industry backbone is comprised of customer service, a concept shared by NIC.

Leisure

At NIC we know how demanding the leisure environment can be. The strict level of hygiene and cleanliness that is required, has to be met by an experienced and professional team.

Hotels and Housekeeping

NIC recognises that first impressions are crucial within the hotel industry and the presentation of your hotel rooms and reception areas are extremely important to your customers and ultimately to your reputation.

Manufacturing and Industrial

Whether you have a manufacturing plant or factory, we understand that these types of industrial facilities are often the most challenging environments to keep clean and safe.

Student Accommodation

NIC understands the quick student accommodation turn arounds required at the end of the academic year.

Testimonials

NIC Services Group Ltd have had a relationship with us for over 30yrs, they have always been competitive, maintained high standards and provided consistent performance in our stores, their approach is a “can do” attitude combined with an innovative and professional approach in their work. They have embraced the challenges we have given them and ultimately, they have helped us become more efficient, effective whilst driving down the cost base. NIC Services Group have always delivered on their promises, and we are delighted to have them as a facilities partner.

When our contract with NIC expired recently, we were happy to extend our relationship by a further year based on their performance during the initial two year period. NIC have performed well and we are looking forward to working with them to drive even more improvement in the coming year.

We are very pleased to continue our long-standing relationship with NIC following a recent contract renewal and look forward to them continuing to deliver clean, safe environments for all our users.

We have been very impressed with the level of service provided by NIC since we began working with them. The cleaning standards have been significantly improved, and we find their cleaning teams to be punctual, courteous and they have impressed us with their ‘can do’ attitude.

NIC’s experience within the retail sector and their company ethics was a major factor in us choosing to work with them. We have been impressed with their professional approach and quality service they have provided to our retail locations. The cleaning teams are friendly and efficient, providing an excellent service with minimum disruption to our staff and customers.

We’re proud to be working with fellow Leeds-based company NIC to deliver high standards of cleaning across our estate. Our partnership approach with NIC benefits from one dedicated point of contact and allows us to trial some innovative and sustainable cleaning technologies at our UK sites. We deliver more than 335 million parcels each year to customers across the UK and NIC’s support enables us to continually improve our standards.

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