Meet the Team

John Spencer
Group Chairman

John has been with NIC for over 40 years’ and has extensive experience in the cleaning industry. His drive and enthusiasm has taken the company from a small operation to the successful national business it is today.

Simon Tidswell
Group Finance Director

Simon is CIMA Qualified and is also a certified member of the Institute of Directors. Having worked in both the service and manufacturing industries, Simon has a broad depth of financial experience. Simon joined NIC in 1998 and was appointed to the Board in 2006.

Ken Atherton
Chief Operating Officer

Ken has 38 years’ experience in the Facilities Management industry. He has a very strong retail background and vast knowledge of other sectors, including leisure and education. He joined NIC in 2005 and was promoted to National Operations Director in 2007. Ken became a main board director in 2017.

Paul Castle
Chief Sales Officer

Paul has over 27 years of industry experience. He has sold in excess of £600 Million of soft service accounts during that time. He is widely considered to be a leading innovator in the business, and his approach to innovation has proved to be ground-breaking and revolutionary and a vital part of his success.

Sectors

Car Showrooms and Dealerships

NIC understand the importance of the buying experience to your clients and that the highest level of service will best reflect the quality of your vehicles.

Distribution and Logistics

We understand the importance of distribution within the retail supply chain. This industry demands a special level of service that often involves precision time-tabling and the highest standards of hygiene.

Education

NIC has a long-standing history within the education sector. With our extensive experience, we understand the requirements of service delivery to schools both during term-time and holiday periods.

Offices

NIC fully understand the importance of providing your staff with a clean, well-maintained and safe working environment.

Retail

NIC recognise the importance of perception and the customer experience to our clients. In such a fast-paced environment as retail first impressions really do count.

Medical

We understand that infection control, hygiene and cleanliness are paramount to the Healthcare Sector’s service delivery.

Events and Stadia

Customer satisfaction and perception is at the heart of a positive experience at an event or stadium attraction.

Hospitality

The Hospitality industry backbone is comprised of customer service, a concept shared by NIC.

Leisure

At NIC we know how demanding the leisure environment can be. The strict level of hygiene and cleanliness that is required, has to be met by an experienced and professional team.

Hotels and Housekeeping

NIC recognises that first impressions are crucial within the hotel industry and the presentation of your hotel rooms and reception areas are extremely important to your customers and ultimately to your reputation.

Manufacturing and Industrial

Whether you have a manufacturing plant or factory, we understand that these types of industrial facilities are often the most challenging environments to keep clean and safe.

Student Accommodation

NIC understands the quick student accommodation turn arounds required at the end of the academic year.

Testimonials

NIC Services Group Ltd have had a relationship with us for over 30yrs, they have always been competitive, maintained high standards and provided consistent performance in our stores, their approach is a “can do” attitude combined with an innovative and professional approach in their work. They have embraced the challenges we have given them and ultimately, they have helped us become more efficient, effective whilst driving down the cost base. NIC Services Group have always delivered on their promises, and we are delighted to have them as a facilities partner.

When our contract with NIC expired recently, we were happy to extend our relationship by a further year based on their performance during the initial two year period. NIC have performed well and we are looking forward to working with them to drive even more improvement in the coming year.

We are very pleased to continue our long-standing relationship with NIC following a recent contract renewal and look forward to them continuing to deliver clean, safe environments for all our users.

We have been very impressed with the level of service provided by NIC since we began working with them. The cleaning standards have been significantly improved, and we find their cleaning teams to be punctual, courteous and they have impressed us with their ‘can do’ attitude.

NIC’s experience within the retail sector and their company ethics was a major factor in us choosing to work with them. We have been impressed with their professional approach and quality service they have provided to our retail locations. The cleaning teams are friendly and efficient, providing an excellent service with minimum disruption to our staff and customers.

We’re proud to be working with fellow Leeds-based company NIC to deliver high standards of cleaning across our estate. Our partnership approach with NIC benefits from one dedicated point of contact and allows us to trial some innovative and sustainable cleaning technologies at our UK sites. We deliver more than 335 million parcels each year to customers across the UK and NIC’s support enables us to continually improve our standards.

Meet the Team

Cleaning

Specialist Services

Security

Washroom Services

Catering

Grounds Maintenance

Consumables

Waste Management

Pest Control

Facilities Management

Meet the Team

Sectors

Car Showrooms and Dealerships

Distribution and Logistics

Education

Offices

Retail

Medical

Events and Stadia

Hospitality

Leisure

Hotels and Housekeeping

Manufacturing and Industrial

Student Accommodation

Testimonials

News