NIC FM Services Group Awarded Major National Soft Services Contract

NIC FM Services Group is pleased to announce the successful award and mobilisation of a significant new soft facilities management contract with a leading global energy technology organisation.

The contract will see NIC deliver an integrated suite of workplace support services across five UK locations, including cleaning, reception, concierge, events support, pest control, washroom services and a range of associated soft services designed to enhance the workplace experience.

As part of the mobilisation programme, 30 colleagues have transferred into the NIC FM Services Group family, ensuring continuity of service while bringing valuable knowledge and experience to the account. Their transition has been supported through a structured mobilisation process focused on maintaining operational excellence from day one.

The client is recognised as one of the world’s foremost energy technology businesses, operating on a global scale and delivering innovative solutions across the energy sector. With a strong focus on technology, operational excellence and sustainability, the organisation continues to help shape the future of energy.

The award represents another significant milestone for NIC FM Services Group as it continues to strengthen its presence within the energy and industrial sectors, delivering high-quality, customer-focused facilities management solutions to some of the world’s most respected organisations.

Steve Wengrow, National Operations Director at NIC FM Services Group, said:

“We’re incredibly proud to have been awarded this contract with a leading global energy technology organisation. It’s fantastic to be working with a business that shares the same values as NIC, with a strong commitment to innovation, operational excellence and its people. We’re looking forward to supporting their teams across the UK and helping this account grow over the years ahead.”

The successful mobilisation was delivered through close collaboration between both organisations, ensuring a seamless transition for colleagues and uninterrupted service delivery across all five locations.

This latest contract award further demonstrates NIC FM Services Group’s capability to mobilise complex, multi-site operations while maintaining the highest standards of service delivery. By combining experienced people, detailed mobilisation planning and a customer-first approach, NIC continues to support organisations operating in critical sectors across the UK.

As services commence, NIC FM Services Group looks forward to delivering operational excellence, creating positive workplace experiences and driving continuous improvement across the contract.

Sectors

Car Showrooms and Dealerships

NIC understand the importance of the buying experience to your clients and that the highest level of service will best reflect the quality of your vehicles.

Distribution and Logistics

We understand the importance of distribution within the retail supply chain. This industry demands a special level of service that often involves precision time-tabling and the highest standards of hygiene.

Education

NIC has a long-standing history within the education sector. With our extensive experience, we understand the requirements of service delivery to schools both during term-time and holiday periods.

Offices

NIC fully understand the importance of providing your staff with a clean, well-maintained and safe working environment.

Retail

NIC recognise the importance of perception and the customer experience to our clients. In such a fast-paced environment as retail first impressions really do count.

Medical

We understand that infection control, hygiene and cleanliness are paramount to the Healthcare Sector’s service delivery.

Events and Stadia

Customer satisfaction and perception is at the heart of a positive experience at an event or stadium attraction.

Hospitality

The Hospitality industry backbone is comprised of customer service, a concept shared by NIC.

Leisure

At NIC we know how demanding the leisure environment can be. The strict level of hygiene and cleanliness that is required, has to be met by an experienced and professional team.

Hotels and Housekeeping

NIC recognises that first impressions are crucial within the hotel industry and the presentation of your hotel rooms and reception areas are extremely important to your customers and ultimately to your reputation.

Manufacturing and Industrial

Whether you have a manufacturing plant or factory, we understand that these types of industrial facilities are often the most challenging environments to keep clean and safe.

Student Accommodation

NIC understands the quick student accommodation turn arounds required at the end of the academic year.

Testimonials

NIC Services Group Ltd have had a relationship with us for over 30yrs, they have always been competitive, maintained high standards and provided consistent performance in our stores, their approach is a “can do” attitude combined with an innovative and professional approach in their work. They have embraced the challenges we have given them and ultimately, they have helped us become more efficient, effective whilst driving down the cost base. NIC Services Group have always delivered on their promises, and we are delighted to have them as a facilities partner.

When our contract with NIC expired recently, we were happy to extend our relationship by a further year based on their performance during the initial two year period. NIC have performed well and we are looking forward to working with them to drive even more improvement in the coming year.

We are very pleased to continue our long-standing relationship with NIC following a recent contract renewal and look forward to them continuing to deliver clean, safe environments for all our users.

We have been very impressed with the level of service provided by NIC since we began working with them. The cleaning standards have been significantly improved, and we find their cleaning teams to be punctual, courteous and they have impressed us with their ‘can do’ attitude.

NIC’s experience within the retail sector and their company ethics was a major factor in us choosing to work with them. We have been impressed with their professional approach and quality service they have provided to our retail locations. The cleaning teams are friendly and efficient, providing an excellent service with minimum disruption to our staff and customers.

We’re proud to be working with fellow Leeds-based company NIC to deliver high standards of cleaning across our estate. Our partnership approach with NIC benefits from one dedicated point of contact and allows us to trial some innovative and sustainable cleaning technologies at our UK sites. We deliver more than 335 million parcels each year to customers across the UK and NIC’s support enables us to continually improve our standards.

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