NIC Services Group has announced the appointment of Kelly Dolphin as Chief People Officer, further strengthening the Group’s executive leadership team during an exciting period of continued growth and investment.
Kelly joins the facilities management business with extensive experience in people leadership, organisational development and employee engagement. She will lead the Group’s people strategy, supporting the continued development of NIC’s culture while ensuring colleagues remain at the centre of the organisation’s future success.
The appointment represents another significant milestone for NIC as the business continues to invest in strengthening its leadership team, supporting sustainable growth and delivering exceptional service to customers across the UK.
As Chief People Officer, Kelly will oversee all aspects of the Group’s people agenda, including talent acquisition, leadership development, colleague engagement, wellbeing, learning and organisational culture. Working closely with the Board and senior leadership team, she will help shape the future of one of the UK’s leading privately-owned facilities management providers.
Kevin Grace, CEO of NIC Services Group, said:
“People have always been the foundation of NIC’s success. As we continue to grow, it is vital that we invest in our HR strategy, leadership, development and wellbeing of our colleagues. Kelly is an outstanding addition to our executive team and brings significant expertise in building strong cultures where people feel valued, supported and empowered to succeed.
Her appointment reflects our ambition not only to grow our business, but to remain an employer of choice within our industry. We are delighted to welcome Kelly to NIC and look forward to the experience, leadership and passion she will bring to the Group.”
Commenting on her appointment, Kelly Dolphin said:
“I am delighted to be joining NIC Services Group at such an exciting point in its journey. The business has an outstanding reputation, strong values and a genuine commitment to its people. I am looking forward to working with colleagues across the Group to continue building an inclusive, high-performing culture where everyone has the opportunity to develop, contribute and succeed. It is a privilege to become part of the NIC team, and I am excited about what we will achieve together.”
Kelly’s appointment reinforces NIC Services Group’s continued investment in its people, leadership and long-term HR strategy as the business continues to expand its national presence while maintaining the family values that have underpinned its success.
