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NIC FM Services Group Appoints Andrew Clark as IT Director

nic group andrew clark it director

NIC FM Services Group is pleased to announce the appointment of Andrew Clark as its new IT Director, strengthening the Group’s leadership team as it continues to invest in technology, innovation, and digital transformation.

Andrew brings over 20 years of experience in the IT sector, having held a range of senior leadership roles within major PLC organisations. His career has been defined by delivering large-scale technology programmes, driving operational efficiency, and leading teams through complex digital change.

In his new role, Andrew will be responsible for shaping and delivering NIC’s IT strategy, supporting the Group’s continued growth and enhancing its digital capability across operations and client services.

Commenting on his appointment, Andrew Clark said:

“I’m really pleased to be joining NIC FM Services Group at such an exciting stage in its journey. The ambition across the business is clear, and there is a strong commitment to investing in technology to support growth and service excellence. I’m looking forward to working with the teams to build on this momentum and help deliver meaningful digital transformation across the Group.”

Ken Atherton, COO of NIC FM Services Group, commented:

“We’re delighted to welcome Andrew to NIC at such an important point in our journey. The business is experiencing strong, sustained growth, and with that comes a clear focus on continuing to strengthen our technology infrastructure and capabilities.

Andrew joins us at an exciting time as we increase our investment in digital transformation, data, and AI-driven solutions to enhance both operational efficiency and client experience. His expertise will play a key role in shaping and delivering this next phase.

On behalf of everyone at NIC, I’d like to extend a very warm welcome. We’re looking forward to working together and to the impact Andrew will undoubtedly make across the Group.”

Sectors

Car Showrooms and Dealerships

NIC understand the importance of the buying experience to your clients and that the highest level of service will best reflect the quality of your vehicles.

Distribution and Logistics

We understand the importance of distribution within the retail supply chain. This industry demands a special level of service that often involves precision time-tabling and the highest standards of hygiene.

Education

NIC has a long-standing history within the education sector. With our extensive experience, we understand the requirements of service delivery to schools both during term-time and holiday periods.

Offices

NIC fully understand the importance of providing your staff with a clean, well-maintained and safe working environment.

Retail

NIC recognise the importance of perception and the customer experience to our clients. In such a fast-paced environment as retail first impressions really do count.

Medical

We understand that infection control, hygiene and cleanliness are paramount to the Healthcare Sector’s service delivery.

Events and Stadia

Customer satisfaction and perception is at the heart of a positive experience at an event or stadium attraction.

Hospitality

The Hospitality industry backbone is comprised of customer service, a concept shared by NIC.

Leisure

At NIC we know how demanding the leisure environment can be. The strict level of hygiene and cleanliness that is required, has to be met by an experienced and professional team.

Hotels and Housekeeping

NIC recognises that first impressions are crucial within the hotel industry and the presentation of your hotel rooms and reception areas are extremely important to your customers and ultimately to your reputation.

Manufacturing and Industrial

Whether you have a manufacturing plant or factory, we understand that these types of industrial facilities are often the most challenging environments to keep clean and safe.

Student Accommodation

NIC understands the quick student accommodation turn arounds required at the end of the academic year.
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Testimonials
NIC Services Group Ltd have had a relationship with us for over 30yrs, they have always been competitive, maintained high standards and provided consistent performance in our stores, their approach is a “can do” attitude combined with an innovative and professional approach in their work. They have embraced the challenges we have given them and ultimately, they have helped us become more efficient, effective whilst driving down the cost base. NIC Services Group have always delivered on their promises, and we are delighted to have them as a facilities partner.
FM Procurement Manager – Retail
When our contract with NIC expired recently, we were happy to extend our relationship by a further year based on their performance during the initial two year period. NIC have performed well and we are looking forward to working with them to drive even more improvement in the coming year.
Logistics & Finance Manager – Logistics
We are very pleased to continue our long-standing relationship with NIC following a recent contract renewal and look forward to them continuing to deliver clean, safe environments for all our users.
Head of Contract Management – Telecommunications
We have been very impressed with the level of service provided by NIC since we began working with them. The cleaning standards have been significantly improved, and we find their cleaning teams to be punctual, courteous and they have impressed us with their ‘can do’ attitude.
Operations Director – Stadiums
NIC’s experience within the retail sector and their company ethics was a major factor in us choosing to work with them. We have been impressed with their professional approach and quality service they have provided to our retail locations. The cleaning teams are friendly and efficient, providing an excellent service with minimum disruption to our staff and customers.
Head Of Property Maintenance – Retail
We’re proud to be working with fellow Leeds-based company NIC to deliver high standards of cleaning across our estate. Our partnership approach with NIC benefits from one dedicated point of contact and allows us to trial some innovative and sustainable cleaning technologies at our UK sites. We deliver more than 335 million parcels each year to customers across the UK and NIC’s support enables us to continually improve our standards.
Facilities Manager – Logistics

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