Landmark achievement for NIC FM Services Group at the Kimberly-Clark Golden Service Awards 2026

We are incredibly proud to celebrate a landmark achievement for NIC FM Services Group at the Kimberly-Clark Golden Service Awards 2026.

To be recognised with both the Cleaning Operative of the Year – Hayley Hutchinson, and Cleaning Team of the Year – Coop Distribution Centre at Birtley is a tremendous honour and a reflection of the passion, professionalism and commitment shown by our colleagues every single day.

These awards are among the most respected in our industry, recognising the very highest standards in cleaning excellence, customer service and teamwork. To receive two of the evening’s most prestigious accolades is a moment of immense pride for everyone across NIC.

Our people are at the heart of everything we do, and these awards are a testament to the dedication, care and consistency our teams bring to every environment they support.

Sarah Robinson, Distribution Director at NIC, said:

“Winning both the Cleaning Operative of the Year and Cleaning Team of the Year awards is an outstanding achievement for NIC and a proud moment for our entire business. These awards recognise the incredible hard work, professionalism and commitment demonstrated by our teams every day. We are delighted to see their efforts celebrated on such a prestigious stage and I would like to thank every colleague involved for their continued dedication and passion. I would also like to thank our client Cheryl McCann for supporting our team nominations and your continued support in celebrating our people.”

Congratulations to our exceptional winners and everyone across the business who continues to raise the standard for our industry.

Sectors

Car Showrooms and Dealerships

NIC understand the importance of the buying experience to your clients and that the highest level of service will best reflect the quality of your vehicles.

Distribution and Logistics

We understand the importance of distribution within the retail supply chain. This industry demands a special level of service that often involves precision time-tabling and the highest standards of hygiene.

Education

NIC has a long-standing history within the education sector. With our extensive experience, we understand the requirements of service delivery to schools both during term-time and holiday periods.

Offices

NIC fully understand the importance of providing your staff with a clean, well-maintained and safe working environment.

Retail

NIC recognise the importance of perception and the customer experience to our clients. In such a fast-paced environment as retail first impressions really do count.

Medical

We understand that infection control, hygiene and cleanliness are paramount to the Healthcare Sector’s service delivery.

Events and Stadia

Customer satisfaction and perception is at the heart of a positive experience at an event or stadium attraction.

Hospitality

The Hospitality industry backbone is comprised of customer service, a concept shared by NIC.

Leisure

At NIC we know how demanding the leisure environment can be. The strict level of hygiene and cleanliness that is required, has to be met by an experienced and professional team.

Hotels and Housekeeping

NIC recognises that first impressions are crucial within the hotel industry and the presentation of your hotel rooms and reception areas are extremely important to your customers and ultimately to your reputation.

Manufacturing and Industrial

Whether you have a manufacturing plant or factory, we understand that these types of industrial facilities are often the most challenging environments to keep clean and safe.

Student Accommodation

NIC understands the quick student accommodation turn arounds required at the end of the academic year.

Testimonials

NIC Services Group Ltd have had a relationship with us for over 30yrs, they have always been competitive, maintained high standards and provided consistent performance in our stores, their approach is a “can do” attitude combined with an innovative and professional approach in their work. They have embraced the challenges we have given them and ultimately, they have helped us become more efficient, effective whilst driving down the cost base. NIC Services Group have always delivered on their promises, and we are delighted to have them as a facilities partner.

When our contract with NIC expired recently, we were happy to extend our relationship by a further year based on their performance during the initial two year period. NIC have performed well and we are looking forward to working with them to drive even more improvement in the coming year.

We are very pleased to continue our long-standing relationship with NIC following a recent contract renewal and look forward to them continuing to deliver clean, safe environments for all our users.

We have been very impressed with the level of service provided by NIC since we began working with them. The cleaning standards have been significantly improved, and we find their cleaning teams to be punctual, courteous and they have impressed us with their ‘can do’ attitude.

NIC’s experience within the retail sector and their company ethics was a major factor in us choosing to work with them. We have been impressed with their professional approach and quality service they have provided to our retail locations. The cleaning teams are friendly and efficient, providing an excellent service with minimum disruption to our staff and customers.

We’re proud to be working with fellow Leeds-based company NIC to deliver high standards of cleaning across our estate. Our partnership approach with NIC benefits from one dedicated point of contact and allows us to trial some innovative and sustainable cleaning technologies at our UK sites. We deliver more than 335 million parcels each year to customers across the UK and NIC’s support enables us to continually improve our standards.

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