Below are some of the most common questions which our clients ask us. If you can't find the answer you are looking for, please do not hesitate to contact us on 0845 409 0910. |
Q. Are your cleaners given training? |
A. All our our cleaners receive complete induction training within the first few days of their employment. Training will include: Health & Safety, site safety, products and machinery, and how, what and when to clean. |
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Q. Are your chemicals environmentally friendly? |
A. Yes. We specifically chose our supplier partners for their environmentally aware products. We are accredited to ISO 14001 standards for our Environmental Management System. A copy of our Environmental Policy is included in every site manual we prepare which is available to all staff as required. |
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Q. Are all chemicals assessed under COSHH regulations? |
A. Yes. We provide all COSHH Data Sheets for the products used in your site manual. |
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Q. Do you provide holiday cover when our regular cleaner is on annual leave? |
Yes. We will always ensure you are provided with adequate cover. |
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Q. What happens if my cleaner does not turn up for work? |
A. We utilise IT and telephone based time and attendance systems on many contracts which will notify us if a cleaner is absent. Alternatively, you can also contact your Area Manager to notify them of any absence. In both instances, we will ensure that you have adequate cover as soon as we are aware of any absence. |
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